Frequently Asked Questions
What type of cleaning service do you offer?
We offer professional carpet cleaning, oriental rug cleaning in our state-of-the-art rug cleaning facility, ceramic tile and grout cleaning, and professional care for all hard surface flooring including slate, limestone, travertine and marble polishing.
Do you clean mildew off of grout in my shower?
Yes, we do use a cleaner solution that will completely remove the mildew and clean your grout.
What is a sealer?
A sealer is like a coat of armor for your stone, tile or grout. Our sealer will decrease the opportunity that anything can stain or harm your surface. We believe that you should always use an impregnation sealer allowing you to retain the natural beauty of the surface.
Granite is like any other natural stone; it can be dense or porous and is absorbent to some degree. These swirls and veins show the movement of the stones active molten history. Generally, stone with smaller crystals are more absorbent than granites that have large crystals.
Why does my granite stain?
What process do you use to clean carpet?
No. In fact, many of the major carpet mills today recommend professional cleaning at least once per year. The build up of soil in your carpet in combination with foot traffic creates abrasion that breaks down your carpets' fibers. The higher the traffic in a given area, the more often the carpet will need cleaning.
Most of the carpet cleaning we do is the "hot water extraction" method, also known as "Steam Cleaning" This process is used by about 80% of all carpet cleaning companies across the country. Most major carpet manufacturers recommend hot water extraction as the preferred method of cleaning.
I've heard it's best to put off having your carpet cleaned as long as possible, is this true?